Shipping & Delivery

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Once your order is shipped, an email with a tracking number and link for your shipment will be sent. Tracking numbers are not assigned at the time of order. If your order has passed the estimated ship date, and you do not have tracking information, please contact us via support@palmerri.com

Total Delivery Time = Processing Time + Shipping Time

PROCESSING TIME: 1-4 business days

Processing time may vary for each product due to pattern complexity, and details of customers' request (e.g quality of image sent, spelling, special characters, incomplete personalized information...)

SHIPPING TIME

Your orders shall be shipped out from our warehouse located in Hanoi, Vietnam.

Shipping carriers: USPS

Region

Commitment timeframe (in normal situation)

North America region (excluded Mexico)

10-20 days

Europe & UK

10-25 days

Australia, New Zealand, Chile and other regions

10-25 days


Due to ongoing impact from COVID-19, the number of parcel collections and shipment pickups throughout our fulfillment centers have been substantially reduced and delayed. If you experience an extended shipping time, please send us a request via support@palmerri.com

Kindly note that we shall not provide services to: South Asia (except India), Western Asia and Africa countries and other countries listed in Singapore Designated Individuals and Entities.

 If you have any questions or comments, please do not hesitate to contact us.

 

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